Japan Airport Transfer Service Tokyo & Osaka
Private airport transfer services in Japan, covering Narita, Haneda, Kansai, and Itami Airport.
Travel comfortably in Toyota Alphard or HiAce vehicles with professional drivers, punctual service, and luggage assistance.
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Frequently Asked Questions
Q: Can I book the airport transfer directly online?
A: This service operates on a request confirmation basis. Please complete the Airport Transfer Request Form first. We will review your flight details, pickup or drop-off location, number of passengers, and luggage, then confirm the available vehicle and provide a final quotation.
Q: How long does it take to receive a reply after submitting the form?
A: Under normal circumstances, we will respond within 24 hours with the transfer arrangement and quotation. Response times may be slightly longer during Japanese public holidays or late-night hours.
Q: How is the vehicle type determined based on passengers and luggage?
A: Vehicle selection is based on the actual number of passengers and luggage to ensure comfort and safety. General guidelines are as follows:
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Toyota Alphard:
Suitable for 1–4 passengers with standard luggage. If traveling with large suitcases or golf bags, a lower passenger count is recommended.
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Toyota HiAce:
Suitable for 5–8 passengers with larger luggage capacity. The final seating capacity may vary depending on luggage size and quantity.
To avoid insufficient luggage space or uncomfortable seating, the final vehicle arrangement will be confirmed after reviewing your request.
Q: Will there be additional charges if my flight is delayed?
A: Basic waiting time is included. If flight delays or waiting time exceed the standard allowance, additional waiting fees may apply depending on the actual situation. Any extra charges will be explained in advance.
Q: Do you provide Chinese-speaking drivers or Chinese language support?
A: Chinese or English communication support is available. Please indicate your preference when completing the request form, and we will prioritize arranging a suitable driver.
Q: Can you arrange airport transfers for groups of 10 people or more?
A: Yes. For groups of 10 passengers or more, we can arrange mid-size or large buses according to your requirements. This is suitable for group tours, business travel, or premium travel groups. Please specify the number of passengers and luggage details in the request form, and we will recommend an appropriate vehicle.
Q: Is full payment required in advance?
A: No.
After your request is confirmed, only a small deposit is required to secure the vehicle and driver arrangement.
The remaining balance is paid on the service day, allowing you to proceed with confidence once all details are confirmed.
